Natural gas is a market-based commodity and its pricing can shift significantly due to factors such as weather and changes in supply and demand. In January 2026, the demand for natural gas increased during Winter Storm Fern causing a steep rise in the cost of natural gas.
Peoples Gas works diligently to insulate our customers from volatile market conditions like this. We have a team dedicated to constantly monitoring natural gas prices and pipeline use so we can buy gas wisely to serve customer needs and better manage costs. Through these proactive measures, we were able to limit the impact to customer bills.
Impact to bills
For most Peoples Gas residential customers and some commercial customers, the cost of natural gas and associated delivery charges are reflected in the PGA line item on monthly bills. The PGA, or Purchased Gas Adjustment, is the cost of natural gas purchased and delivered to Florida. This charge is passed through from gas and transportation suppliers to consumers and can fluctuate monthly within an approved range. Peoples Gas does not mark up or profit from this charge.
The market impacts from January 2026 are reflected in the PGA costs starting in February 2026. Peoples Gas remains committed to minimizing the impact of market fluctuations on your bill.
Large-use commercial and industrial customers typically purchase natural gas through a third-party supplier, so cost impacts may vary for those customers.
Resources to help
We understand that customers may be facing unexpected financial hardships and we are here to help. While you may have used more natural gas than normal during the recent record-setting sustained cold weather, the increased cost of natural gas supply is what is primarily impacting your bill.
- View a list of organizations and resources that offer support
- Learn more about our Share program that helps customers pay energy bills
- We offer flexible payment arrangements to those who qualify
- Our Budget Billing program takes the seasonal highs and lows out of natural gas bills, helping customers manage costs and maintain budgets with predictable monthly payments
- Due Date Plus assists residential customers on a fixed income or whose Social Security, retirement, disability or other support payment is received on a date that doesn’t coincide with their utility bill due date
We offer tools to help customers manage energy costs:
- Free residential online energy audits and onsite energy audits for commercial customers
- Appliance calculators
- Energy-saving tips
- Residential and commercial cash-back rebates help with energy-efficient appliance upgrades