We are ready, and we are here for you
At Peoples Gas, the health and safety of our customers, employees and the communities we serve are our top priority. We have a strong legacy of responding to emergencies, and we are fully prepared as we work through the COVID-19 pandemic. We understand how important natural gas service is to our customers.
We are prepared, and we are following our plan. We plan and practice for events like this. We want to assure you we are determined to provide you with safe and reliable natural gas and to help our community respond to COVID-19, together.
We are protecting our customers and employees. We are reducing direct contact with customers by limiting non-essential work. All employees will be maintaining appropriate social distance to help mitigate the spread of the coronavirus, and our employees will not participate in large community events.
Rest assured that we are here for you and will continue to respond to natural gas leaks, emergencies and essential work to provide you natural gas. Our employees stand ready to serve customers and provide customer support by phone and online. As always, our online tools are available at peoplesgas.com to help you manage your account.
We will continue to monitor the pandemic. We will respond quickly as the situation evolves.
We are in close communication with other companies in the utility industry to ensure that our systems remain stable and secure.
The men and women of Peoples Gas will continue working to provide safe and reliable natural gas to the more than 200 communities we serve across Florida. Thank you for your patience and the opportunity to serve your energy needs.
For your convenience, we have developed a special COVID-19 web page at peoplesgas.com/updates where you can easily locate information about how we are responding to COVID-19 and how we are working to continue to serve you safely. You can also learn how to avoid scams, find contact information, safety information and more. These tools can provide a convenient and timely solution during a time of reduced face-to-face interaction.
Above all, we are here to support our customers and our communities. We appreciate your patience as we work through this difficult time. Know that we are working hard to serve you and, together, mitigate this virus in our communities.
T.J. Szelistowski, President of Peoples Gas