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Update on Peoples Gas' COVID-19 Response.

At Peoples Gas, the health and safety of our customers, employees and the community are our top priorities. Rest assured that we are implementing increased safety protocols and putting our emergency plans into action, and doing what we can to help ease financial hardships many of our customers are facing. On this page you'll find resources for payment assistance, how to save energy, and other information we hope will be helpful as we work through the pandemic, together.

We Can Help

Disconnects Suspended

We are not disconnecting customer's service for non-payment at this time.

Payment Arrangements

We understand this is a difficult time for many of our customers who have been affected by the COVID-19 pandemic. We encourage customers to stay as current as possible on utility bills to avoid accumulating a large balance. We're all in this together.

Get help with payment arrangements for home or business. Certain guidelines apply.

We're also working to connect customers with organizations that can help provide payment assistance.


Billing and Payments

Sign up for payment options you can do from your home or business.

Support & Resources

Community Assistance

We are proud to partner with non-profit organizations who provide assistance to those needing a helping hand, including during the pandemic.


Don't Get Scammed

Scammers are at work even during pandemics like COVID-19. It concerns us when we hear someone is scamming our customers. Here is some information that will help protect you from scammers.


COVID-19 Resources

Centers for Disease Control and Prevention
Florida Emergency Management
Florida Health Department
World Health Organization
Florida Department of Health Toolkit

Contact Us

Report Gas Leaks

(877) 832-6747


Call Before You Dig

811
sunshine811.com


Customer Care
Toll-free

(877) 832-6747

Broward

(954) 453-0777

Dade

(305) 940-0139

Jacksonville

(904) 739-1211

Ocala

(352) 622-0111

Orlando

(407) 425-4662

St. Petersburg

(727) 826-3333

Tampa

(813) 275-3700

For Business

(866) 832-6249

TTY

711

Hours of operation 7:30 a.m. to 6:00 p.m., Mon-Fri.

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Peoples Gas is an Emera company.
Copyright © 2020 Emera Inc. All rights reserved.

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