COVID-19 update – Extending suspension of disconnections for non-payment through July
With the pandemic causing financial stress for some customers, Peoples Gas has extended our temporary suspension of disconnections for non-payment through end of July. This allows extra time for our customers who are financially impacted by the pandemic to contact us and learn about the many options available to avoid disconnection in August. We are offering flexible, interest-free payment extensions and information on assistance available from community partners. We are here to help, and our representatives are available at 888-223-0800 weekdays from 7:30 a.m. to 6:00 p.m. to discuss the options available.
It's important to note that we donated more than $1 million to help the community and to Share, a program administered by the Salvation Army that helps with utility bill payments. Here's a list of state and federal resources available to our business customers. Together, we'll weather the storm and look forward to a brighter future.
We Can Help
Disconnects Suspended
We have extended suspension of disconnections for non-payment through the end of July. Read the news release.
Payment Arrangements
We understand these are challenging times and encourage customers to stay as current as possible on utility bills to avoid accumulating a large balance.
Get help with payment extensions for home or business. Certain guidelines apply. These organizations may help provide payment assistance.
Online Energy Audit
Our online audit is available 24 hours a day to help you save on energy costs.
COVID-19 Support
Community Assistance
We are proud to partner with non-profit organizations who provide assistance to those needing a helping hand, including during the pandemic.
Business Assistance
Business customers impacted by COVID-19 can get help from a list of federal and local resources that are available now.
External Resources
Centers for Disease Control and Prevention
Florida Emergency Management
Florida Health Department
World Health Organization
Florida Department of Health Toolkit
Services for You
Payments Options
Sign up for payment options you can do from your home or business.
Report Gas Leaks
Call Before You Dig
Don't Get Scammed
Scammers are at work even during pandemics like COVID-19. It concerns us when we hear someone is scamming our customers. Here is some information that will help protect you from scammers.
