In its natural state, natural gas is both colorless and odorless. For your safety, a chemical ingredient is added which smells like rotten eggs. This unpleasant odor of natural gas is for your protection in the event of a leak.
Be aware of the signs of a pipeline leak
Natural gas is lighter than air and may pose a hazard, especially if released in confined spaces. It's important to be able to identify signs of a natural gas leak, especially the rotten egg-like odor that natural gas gives off. Near a gas line, watch for blowing dirt, bubbling water, dry spots in moist areas or dead plants surrounded by live, green plants. Listen for a hissing sound. All of these things could mean there is a natural gas leak nearby.
If you suspect a natural gas leak, check your pilot lights or see if a burner valve has been left partially on. If you can't find the source, open windows and doors to disperse the gas and call Peoples Gas.
If the odor is extremely strong, leave immediately – don't try to find or stop the leak. Don't touch anything electrical before you leave or use a telephone, even a cell phone. Don't smoke, don't turn appliances or lights on or off, and don't operate any vehicle or equipment that could create a spark. Once you are out of the suspected area, immediately call 877-832-6747 (877-TECO PGS). If the smell of natural gas is particularly strong, call 911.
A gas leak is a rare occurrence, but for your protection, 24-hour emergency service is available with a phone call to Peoples Gas toll free at 877-832-6747 (877-TECO PGS).
Leaks are given the utmost priority. Do not e-mail this information. Call us immediately.