Peoples Gas reminds Floridians to call 811 before starting digging projects

Construction work is increasing and more residents are working on “DIY” yard projects while staying safe at home

With more Floridians staying home and off the roads during the coronavirus pandemic, large construction projects across the state have been accelerated to take advantage of reduced traffic. While at home, residents are spending more time in their yards, working on planting and other outdoor improvement projects. Anyone digging needs to remember to call 811 two business days before starting a project.

Throughout April, Sunshine 811, Peoples Gas and other utilities promote National Safe Digging Month. The campaign is designed to bring awareness to the network of wires, cables and pipelines located underground, often closer to the surface than you might think. Striking one of these underground utility lines while digging could result in loss of natural gas, electric, water or communications and cable services, injure you or others, and potentially result in fines and repair costs.

"Thousands of our customers saw their natural gas service impacted by damage to pipelines during excavation or DIY projects last year," said Luke Buzard, vice president of Pipeline Safety and Regulatory Affairs for Peoples Gas. "When homeowners forget to call 811 before digging, they run the risk of damaging their own service lines. When excavators don't follow safe digging practices, even if they call 811 ahead of a project, the impact is much greater – hundreds of residents and businesses can lose utility service from just one hit line."

One free, simple phone call to 811 makes it easy for Sunshine 811 to notify all appropriate utility companies of your intent to dig. Peoples Gas has a team of locators who visit job sites and mark our natural gas lines around homes and businesses – but only if there's a call to 811 to let us know. Here are some tips to remember:

  • Call 811 or visit at least two full business days before digging to make your request, giving utility companies enough time to properly mark lines. When you call 811, you will be asked for the location(s) and description of your digging project.
  • Sunshine 811 notifies affected utility companies, who then send a professional locator to mark the approximate location of underground equipment for free.
  • Check the Sunshine 811 Positive Response link at and, once all utilities have responded, roll up those sleeves and dig carefully within 24 inches of any marks in your project area.
  • Even if you are not digging, remember to leave any markers – paint or flags – in place. They are a sign of work that may be coming soon to your area by a utility or contractor.

Visit and for more information about safe digging.

Peoples Gas System, Florida's largest natural gas distribution utility, serves more than 425,000 customers across the state. Peoples Gas is a subsidiary of Emera Inc., a geographically diverse energy and services company headquartered in Halifax, Nova Scotia, Canada.

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