Redesigned Peoples Gas website has new look and improved customer service
TAMPA, September 17, 2018
Customers may notice something new the next time they visit www.peoplesgas.com. They will now find information faster and easier – thanks to a cleaner, modern look with a stronger focus on customers.
TECO Peoples Gas and Tampa Electric, along with TECO Energy, have introduced enhanced websites, which are now streamlined, making them easier to use and navigate. The company developed the sites using extensive customer feedback.
The sites have a new, modern design and provide an easy experience for customers on the go, among other enhancements designed to improve the customer experience:
- It is easier than ever for customers to pay bills, monitor their account history and learn how to keep their bills down.
- Customers can easily start, stop or transfer their services or report public safety concerns like gas leaks.
- The most common requests now have prominent links at the top of all pages, which makes it easier to make a payment, view safety information or manage your account.
"Our customers want more information at their fingertips, and we've listened to them,” said T.J. Szelistowski, president of Peoples Gas. "The new site is easy to use and will save customers valuable time, while offering more mobility and self-service options.”
Visit the new site at www.peoplesgas.com.
Peoples Gas System, Florida's largest natural gas distribution utility, serves about 375,000 customers across Florida. Peoples Gas is a subsidiary of Emera Inc., a geographically diverse energy and services company headquartered in Halifax, Nova Scotia, Canada.