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News Release

TECO Peoples Gas Outage Update #7

TAMPA, May 21, 2010

Peoples Gas reports that as of 9 a.m. today, restoration crews have visited 100% of the commercial and nearly 50% of the residential customers, representing approximately 55% of the total 10,500 customers in Jupiter, Palm Beach Gardens, Lake Park and unincorporated Palm Beach County.

Gas is now flowing to 25% of the residential and 90% of the commercial premises.

All 250 Peoples Gas crew members and additional non-Peoples Gas resources will continue to focus on re-lighting individual premises over the weekend. The company expects more residents to be at home and available for re-lights during this period.

    • Access to homes or businesses is necessary for restoration in order that technicians can re-light appliances and perform safety checks to ensure that each gas appliance is functioning safely.
    • Door hangers listing a special Peoples Gas phone number will be left for customers who are not at home. Special teams will be dispatched as customer availability is determined.
    • The expanded Peoples Gas crews will continue to work from 7 a.m. to approximately 10 p.m. each day.
    • The company expects that approximately 90% of the premises will have been visited by Peoples Gas crew members by the end of today.

Customers do not need to call in to report their individual outages. Peoples Gas is aware of all affected areas.

Customers should not turn off their gas supply at the main meter. Only emergency personnel or utility personnel should turn the valve on or off. A customer may turn off the gas for individual appliances at the appliance valve near each unit, but it is not necessary.

For latest update on our progress as well as safety tips please see

Peoples Gas System, Florida's largest natural gas distribution company, is one of the four core businesses of TECO Energy, Inc. (NYSE: TE), an energy-related holding company, with regulated electric and gas utility operations in Florida through Tampa Electric and Peoples Gas System. Peoples Gas serves approximately 335,000 customers in most of Florida's major metropolitan areas and beyond. Other TECO Energy subsidiaries include TECO Coal, which owns and operates coal production facilities in Kentucky and Virginia, and TECO Guatemala, which is engaged in electric power generation and distribution and energy-related businesses in Guatemala.

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