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News Release

TECO Peoples Gas Outage Update #2

TAMPA, May 18, 2010

Early this morning, the Florida Gas Transmission (FGT) delivery station that delivers natural gas to Peoples Gas’ Jupiter and North Palm Beach County areas experienced a loss in pressure that impacted Peoples Gas’ ability to serve approximately 10,500 customers.

Peoples Gas personnel from our other service areas across Florida have been mobilized to assist with isolating the main distribution lines, the first stage of the restoration process. The exact restoration time has not been determined; however, it is expected to be several days and could extend into the weekend with critical facilities such as hospitals, nursing homes, schools and emergency response receiving first priority.

Outages of this magnitude on the Peoples Gas system are very uncommon. The restoration sequence includes three key steps:

  • First, each customer’s gas service is locked down (physically turned off and locked) by a representative of Peoples Gas as a safety precaution and as required by federal and state regulations.
  • Then, gas mains will be re-pressurized to the appropriate level and inspected.
  • Next, Peoples Gas crews will visit each customer premise and insure natural gas service is restored, pilot lights will be re-lit and safety checks will be completed by a representative of Peoples Gas.

Peoples Gas’ number one priority is to restore service to all customers as quickly and safely as possible.

Customers should not turn off their gas supply at the main meter. Only emergency personnel or utility personnel should turn the valve on or off. A customer may turn off the gas for individual appliances at the appliance valve near each unit but it is not necessary.

For latest update on our progress as well as safety tips please see

Peoples Gas System, Florida's largest natural gas distribution company, is one of the four core businesses of TECO Energy, Inc. (NYSE: TE), an energy-related holding company, with regulated electric and gas utility operations in Florida through Tampa Electric and Peoples Gas System. Peoples Gas serves approximately 335,000 customers in most of Florida's major metropolitan areas and beyond. Other TECO Energy subsidiaries include TECO Coal, which owns and operates coal production facilities in Kentucky and Virginia, and TECO Guatemala, which is engaged in electric power generation and distribution and energy-related businesses in Guatemala.

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