News Release Archives — 2019
TECO Peoples Gas Named Customer Champion for Sixth Year in a Row
TECO Peoples Gas again was designated a Customer Champion by Escalent, a behavior and analytics firm that conducts the annual Cogent Syndicated Trusted Brand & Customer Engagement studies.
TECO Peoples Gas Completes Gas System in Jacksonville Apartment Complex
TECO Peoples Gas, Florida’s largest natural gas utility, has completed the extension of its natural gas system into the Valencia Way Apartment complex in Jacksonville. All apartments now have natural gas service, ahead of schedule.
Utilities and consumer protection agency join forces to shut down scammers and protect customers
Better Business Bureau serving West Florida, Duke Energy, Tampa Electric and TECO Peoples Gas are joining forces to help shut down utility scammers and protect consumers and businesses by participating in the fourth annual Utility Scam Awareness Week, Nov. 17 to 23.
TECO Peoples Gas celebrates new milestone of 400,000 customers and continuing to be an environmental and customer service leader
TECO Peoples Gas, Florida’s largest natural gas utility, has reached a new milestone: We recently connected our 400,000th customer.
TECO Peoples Gas Taking Over Gas System in Jacksonville Apartment Complex
TECO Peoples Gas, Florida’s largest natural gas utility, has agreed to extend its natural gas system and will install new pipes in the Valencia Way Apartment complex in Jacksonville.
TECO Peoples Gas ranks highest in the region in J.D. Power study for seventh year in a row
For the seventh consecutive year, the residential customers of TECO Peoples Gas have rated the utility highest in customer satisfaction among midsized natural gas companies in the south region in the J.D. Power 2019 Gas Utility Residential Customer Satisfaction Study.
TECO Peoples Gas Remains Vigilant for Hurricane Dorian
Peoples Gas officials remain vigilant in preparing for the potential effects of Hurricane Dorian on the east coast – and across Florida.
TECO Peoples Gas is Prepared for Hurricane Dorian
As TECO Peoples Gas officials continue to track Hurricane Dorian, the company is preparing for any natural gas emergencies created by the storm or its aftermath.
TECO Peoples Gas again named Most Trusted Utility in the nation
TECO Peoples Gas again received the highest overall score in the nation in the 2019 Cogent Syndicated Utility Trusted Brand & Customer Engagement™: Residential study by Escalent.
TECO Peoples Gas Responding to Explosion in Broward County
Representatives from TECO Peoples Gas are working closely with first responders and local law enforcement to respond to and investigate the cause of an explosion in South Florida.
TECO Peoples Gas to help bring more Natural Gas to Jacksonville market
TECO Peoples Gas, Florida's largest natural gas distribution utility, has joined with Florida Public Utilities Co. (FPU) to expand natural gas service in the growing Jacksonville market.
Just in time for Earth Day, Peoples Gas named Environmental Champion
TECO Peoples Gas, Florida's largest natural gas distribution utility, is being celebrated among the country’s energy utilities for environmental leadership, according to a customer survey conducted by Cogent Reports, a division of Market Strategies-Morpace.
Peoples Gas and Tampa Electric Remind Homeowners to Call 811 Before Digging
With warmer days and longer evenings, it’s prime time for planting and other outdoor projects – and it’s a perfect time to remind homeowners to always call 811 before digging.
TECO Peoples Gas is Easiest Utility in the Nation to do Business With
TECO Peoples Gas was recognized by Market Strategies-Morpace as the easiest utility in the nation with which to conduct business, based on Customer Effort index scores. Peoples Gas led the nation with the highest Customer Effort index score, 802, out of the 140 electric, natural gas and combination utilities included in the survey.
Tampa Electric and TECO Peoples Gas to work with furloughed federal workers
Tampa Electric and TECO Peoples Gas are working with customers who are federal employees working without pay or who are furloughed as a result of the government shutdown.