Our Peoples Gas team is closely monitoring Hurricane Ian and we're focused on the safety of our pipelines, our people and the communities we serve. While we watch the storm’s track, we encourage you to prepare now to safeguard your loved ones and property. Visit our Storm Safety webpage for resources to help you stay ready and safe.
Important to know
Most natural gas infrastructure is underground so it’s resilient and will likely operate uninterrupted throughout the storm. Please do not turn off your natural gas service at the meter.
Leaving your natural gas meter on helps to maintain proper pressure in the gas piping within your home or business and can prevent water from entering the lines should flooding occur. Most natural gas appliances have safety valves that will shut off the flow of natural gas automatically if the pilot light goes out.
In the event of evacuation
- Only emergency or utility personnel should turn the valve on or off at your natural gas meter.
- You can turn off the gas for individual appliances at the appliance valve near each unit if you feel it is necessary. Most building codes require an appliance valve within six feet of each appliance.
- If you have a gas stove or cooktop, make sure the burners are OFF and do not place anything on top of the burners.
After the storm
Your property may sustain damage from fallen trees. Remember to call 8-1-1 to have underground utilities marked for free before you dig up tree roots. They’re often growing near natural gas pipes or other buried utility lines. Calling 8-1-1 two business days before digging gives utilities enough time to mark the area with flags or paint, making it easier for you to dig safely.
If at any time you smell natural gas (odor of rotten eggs) or see a broken gas line, immediately move to safety, call 9-1-1 and then call us at 1-877-832-6747.
We’re here for you
Now’s a good time to log in to your online account at tecoaccount.com and ensure we have your current contact information so that we can send you updates.
Follow us on Facebook and Twitter throughout the coming days. We’ll post important information and updates as we all carefully watch this storm. As always, we stand ready to help you. Now is the time to work your storm plan and stay safe!