Gas equipment requires an adequate air supply to operate properly. Without proper ventilation, your equipment may produce carbon monoxide, a poisonous gas. For this reason, when a space heater is located in a tightly sealed home, a window or door should be opened slightly while you are using it.
If you ever smell fumes, your eyes sting, or you become dizzy or nauseated while your heater is on, turn it off immediately, open doors and windows and leave the house. Have it checked by a qualified service professional.
Never operate an unvented space heater if the ceramic radiants are broken or out of place. Unvented space heaters should not be used in rooms such as bathrooms, bedrooms or other rooms where doors are closed when the room is occupied.
On a vented heater:
Have your gas heating system checked by a professional every year before cold weather arrives. If you're a seasonal customer, you should have your equipment checked before reactivation. See our special offer for reactivation service.
Your heating equipment may need servicing if you have trouble keeping the pilot light on or if the control valve is hard to operate. Do not force or tamper with the control. Call to arrange for professional service or visit our list of providers for a qualified service provider.
