Payment Support
Understanding your natural gas charges
Much of the Peoples Gas cost for operating and maintaining a safe and reliable system to deliver natural gas to your business is incurred regardless of how much gas you use or don't use.
Your natural gas bill consists of these charges.
Every customer receives a monthly customer charge on each bill. This charge is fixed and cannot be changed by the company without the approval from the Florida Public Service Commission.
The distribution charge, the cost per unit of gas used, recovers all additional costs associated with delivering gas safely and reliably to your home or business. This is a fixed rate and cannot be changed without the approval of the Florida Public Service Commission.
Taxes and fees include local and state taxes, as applicable. Your bill may also include past due or transferred amounts, service initiation charges or a deposit charge.
Commercial Bill Samples
The commercial bill samples below explain all of the terms and line items on a monthly statement from Peoples Gas depending upon the type of commercial class that you are assigned. If you need additional help understanding your natural gas bill, call 1-877-832-6747, choose option #3 and speak to a customer service representative.
- Transportation Service (ITS) Bill Sample

- NaturalChoice Transportation Service (NCTS) Bill Sample

- Purchase Gas Adjustment (PGA) Bill Sample

For more information about the different types of Commercial Customers, see our Rate Schedules.




Find us on social networks